MAX Edge / Physical Operations Intelligence Product concept

Turn physical spaces into operational intelligence.

MAX Edge transforms observable activity inside your locations into measurable operational data, events and decision context—while keeping identity out of the core intelligence model.

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  • Edge-first
  • Privacy by design
  • Compatible IP cameras
01 / Entrance 02 / Queue 03 / Service 04 / Exit
In queue12
Observed wait6.8 min
Service positions active3 / 4
Illustrative interface · sample data

01 / The physical space

MAX sees the operation.

Configured zones turn a location into an operational model. Select a zone to see the kind of signal it can contribute.

02 / Select an operational zone

Queue

7 waiting

6.8 min observed wait

Attention

See where demand is building and when a configured wait threshold needs review.

Illustrative interface · sample data

02 / From sensor to signal

From camera to operational intelligence.

The camera is an input. The product output is structured operational context.

  1. 01

    IP camera

    Compatible visual input

  2. 02

    MAX Edge

    Local processing

  3. 03

    Physical evidence

    Observed activity

  4. 04

    Events

    Configured conditions

  5. 05

    KPIs

    Decision context

Traffic

How many people are arriving?

Queues

Where is demand building?

Wait

How long before service begins?

Capacity

What service capacity is observable?

Flow

How is activity moving through zones?

Events

What needs attention?

03 / Evidence resolution

Evidence before assumptions.

MAX is designed to distinguish what was observed, what the evidence can resolve, and what remains unknown.

MAX does not turn missing evidence into invented conclusions.
  1. 01

    Person enters a configured queue

    Observed
  2. 02

    Person enters a service position

    Served
  3. 03

    Configured exit crossed without observable service transition

    Operational exit candidate
  4. 04

    Track ends before the outcome can be observed

    Unknown / incomplete evidence

04 / Operational view

One operational view of your physical business.

Don't watch every location. Know where to look.

MAX EDGEIllustrative interface · sample data●   09:42
Traffic today1,248Arrivals observed
Current queue12At selected location
Observed wait6.8 minCurrent sample
Service utilization3 / 4Positions active
Locations requiring attention3Configured conditions

Traffic & wait trend

TrafficWait

Location performance

03
Santiago Central11.2 min
Santo Domingo Norte5.4 min
La Vega4.8 min
Operational events

05 / Operational events

Know when operations need attention.

Configured conditions can become actionable events without requiring someone to watch video continuously.

MAX / EDGE09:42

Operational events

Wait threshold exceeded

Observed wait: 12.4 min

Configured threshold: 10 min

Queue building

Queue: 9 people

Selected location

Condition resolved

Observed wait returned below threshold

Latest observation

Operational next step: review service capacity at the selected location.

Illustrative interface · sample data

06 / Applications

One intelligence model. Different operations.

Explore illustrative views of how zone signals can serve distinct physical settings.

Store operations view

Understand how customers move, wait and use your stores.

Observe traffic, occupancy and checkout conditions without implying what caused a sale.

  • Traffic
  • Occupancy
  • Flow
  • Checkout queue
  • Observed wait
MAX / RETAILIllustrative interface · sample data
Store traffic184
Checkout queue5
Observed wait4.2 min

Cooperative branch view

Measure member experience where it actually happens.

Connect demand, queue and observable service capacity across a member journey.

  • Demand
  • Queue
  • Observed wait
  • Service capacity
  • SLA-related conditions
MAX / COOPERATIVESIllustrative interface · sample data
Arrivals96
Queue7
Observed wait6.8 min

Branch network view

See operational pressure across your branch network.

Identify branches where configured wait or capacity conditions warrant review.

  • Network traffic
  • Observed wait
  • Service capacity
  • SLA-related conditions
  • Events
MAX / BANKINGIllustrative interface · sample data
Network traffic1,248
Branches to review3
Observed wait11.2 min

MAX Supervisor Planned

Ask your operations.

A planned conversational layer for questions grounded in observed operational data.

MAX / SUPERVISORPlanned

Which branches require attention right now?

3 branches currently exceed their configured observed-wait threshold.

What changed in Santiago?

Queue length increased from 3 to 9 between 10:31 and 10:42. Observed wait increased to 11.2 minutes.

Show locations with high demand and observable service capacity available.

Illustrative interface · sample data

07 / Privacy by design

Operational intelligence without identity.

MAX is designed to understand operations without needing to know who a person is.

01

Anonymous tracking

Temporary correlation only where operationally necessary.

02

Edge-first processing

Intelligence close to where activity occurs.

03

Operational output

Structured events instead of persistent subject identity.

See MAX Edge

See what your physical operations can tell you.

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